Practice Growth

The New Guided Tour in PsyFi Practice: Two Minutes From First Login to First Note

PsyFi Practice now welcomes new users with a spotlight guided tour — a two-minute walkthrough of chat, prompt templates, the drafting panel, transcripts, and the session recorder. It adapts to your plan, never interrupts existing users, and can be replayed anytime from Settings.

The New Guided Tour in PsyFi Practice: Two Minutes From First Login to First Note

Quick Answer

Quick answer: PsyFi Practice now greets new users with a guided spotlight tour — a two-minute, step-by-step walkthrough that highlights each core feature in place: starting a chat, using clinical prompt templates, saving favorites, the side-by-side drafting panel, your transcripts in Notes, a drafted note, and the session recorder. It adapts to your plan, auto-launches for new accounts only, can be skipped at any moment, and is replayable anytime from Settings → Preferences. It's rolling out now.


Why We Replaced the Checklist

Until now, new PsyFi Practice users landed on a "Getting Started" checklist — a list of tasks to complete, each one requiring you to go find the feature it described. Checklists tell you that something exists. They don't show you where it is or what it looks like when you're actually using it.

For clinicians, that gap matters. The value of PsyFi Practice is a loop — talk to the AI, draft a document beside the conversation, record a session, get a transcript, turn it into a note — and the loop only clicks once you've seen each piece in its real place on the screen. So we replaced the checklist with a spotlight tour: the interface dims, one element at a time is highlighted, and a short card explains what it does and moves you to the next stop.

The whole thing takes about two minutes.


What the Tour Shows You

The full tour is 13 steps across three areas of the app, in the order you'd actually use them:

In chat: starting a new chat; the prompt template library (SOAP, DAP, intake, treatment plans, plus your own saved prompts); starring a prompt to pin it to your favorites for one-click reuse; the composer, including file attachments; and the drafting panel — the side-by-side workspace that opens when you draft a document together with the AI.

In Notes: the Notes tab itself, your transcript list, and a drafted note in the editing panel — where you can edit, copy, or regenerate it as SOAP, DAP, BIRP, GIRP, or narrative.

The recorder: the final stop opens the session recorder so you can see where modality and note format are chosen and where recording starts. The tour opens the recorder — it never starts a recording. That stays entirely in your hands.

So the Notes steps have something real to point at, the tour seeds a single example transcript into your account — a fully synthetic session (a fictional "Dr. Demo" and "Client A") with a drafted note attached. You get to see exactly what a finished transcript and note look like before you've recorded anything.


It Adapts to Your Plan

Not every PsyFi Practice plan includes Notes. If yours doesn't, the tour doesn't pretend otherwise: you get a focused 7-step version covering chat, templates, saved prompts, the composer, and the drafting panel, with a proper closing card — no steps pointing at tabs you don't have.


Respectful by Design

A few deliberate choices shaped this feature:

  • New users only. The tour auto-launches on new accounts. If you've been using PsyFi Practice for months, nothing changes for you — existing users are never interrupted.
  • Skippable everywhere. A Skip tour link on the welcome card, a close button on every step, and Escape all end the tour immediately.
  • Replayable anytime. Settings → Preferences → "Replay product tour" runs the full walkthrough again from the start — useful for training a new hire on a shared screen, or revisiting a feature you skimmed past.
  • Frozen highlights. While a step is showing, the highlighted element can't be clicked. The tour never lets a stray click send a message, save a prompt, or start anything on your behalf.

Rolling Out Now

The guided tour is rolling out now to PsyFi Practice accounts as part of our early-August release. It's one of several updates in this release — see the full roundup in What's New in PsyFi Practice: August 2026.

If you're new to PsyFi Practice, the tour will find you on your first login. If you've been here a while and are curious what it covers, Settings → Preferences has the replay button waiting.


PsyFi Practice is HIPAA-aligned clinical AI software backed by a Business Associate Agreement. For questions about implementation in your practice, contact our onboarding team at [email protected].

Frequently asked questions

I already use PsyFi Practice. Will the tour interrupt me?
No. The tour auto-launches for new accounts only. Existing users are never interrupted — if you'd like to see it, start it yourself from Settings → Preferences → Replay product tour.
Can I skip the tour?
Yes, at any point. The welcome card has a Skip tour link, every step has a close button, and Escape works too. Nothing is lost — you can replay the full tour later from Settings → Preferences.
What if my plan doesn't include Notes?
The tour adapts. Plans with Notes get the full 13-step walkthrough across chat, transcripts, and the recorder. Plans without Notes get a shorter 7-step tour focused on chat, templates, and the drafting panel — no steps pointing at features you don't have.
Does the tour touch my clinical data?
No. The example transcript the tour shows is fully synthetic — a fictional 'Dr. Demo' session created just for the walkthrough. Your own sessions and notes are never used, and the elements the tour highlights are frozen during each step so you can't accidentally click through them.
Will the tour start a recording when it shows me the recorder?
Never. The final steps open the session recorder so you can see where recording lives, but the tour explicitly opens it without starting a recording. You stay in control of when a session is ever captured.
What happened to the Getting Started checklist?
The tour replaces it. Instead of a static list of tasks to hunt down, the tour walks you to each feature in place, on the actual page where you'll use it.

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